Frequently Asked Questions
What is How To Train Your Little Einstein?
How To Train Your Little Einstein is a monthly service where 3 age appropriate challenges packs containing puzzles, mathematics questions put together are being posted to your doorstep. You tell us the age of your child and we will send the appropriate level of difficulty puzzles and mathematics questions. If you have a teenager, contact us to evaluate which level is best suited.
Our Money Back Guarantee
We are able to offer better pricing the longer your subscription term. So the longer your subscription term with How To Train Your Little Einstein, the lower your price per challenges pack. We also understand you may be worried about a multi-month subscription commitment even though that is our best value per pack.
We believe you will love our challenges packs and we want you to get our very best pricing. So, feel free to sign up for a multi-month plan without worrying about a long-term commitment. If at any time you decide to cancel, just let us know and we will refund your money for the remaining term of your subscription. You will pay only for the months you received the challenges pack.
Also, bear in mind that when your child collects enough stars, your child will be able to exchange the stars for an amazing reward. The reward itself will be a good return for your money well spent. Needless to say it is priceless the gift you have given your child.
Our Service Promise to You
We aim for perfection with every challenges pack. However, mistakes happen and post get lost or damaged. If you ever have a missing pack, a damage pack or a wrong item or damaged item in your box, just let us know and we will send you a replacement free of charge no questions asked!
When do challenges packs arrive?
You challenges pack will be posted 3 times a month. Please keep in mind that delivery may take 3 to 7 days. If you need your challenges pack in a hurry, please email us and we'll work with you to make the appropriate arrangements.
What is postage and handling cost? Do you ship internationally?
We post to UK. Postage is free.
When will I be charged for my subscription?
You monthly subscription will be re-bill on the 10th of each month.
Can I change the age of the child on my profile so I can receive more appropriate level challenges pack?
You can change your preferences any time by emailing us at firstname.lastname@example.org